“The Best Teachers, 24/7. Guaranteed.”
Our promise is central to all of TRGTC’s daily operations and it is the DNA that binds the company together.
We know that our clients operate in a very competitive market and cannot afford to have a partner that does not deliver on its service promise. To ensure that this delivery occurs the promise is underpinned by a guarantee, of a 100% refund of teacher costs for downtime/lost hours.
The following current key performance metrics from our teaching centres back up TRGTC’s delivery to this promise:
99.84% Lesson completion rate
99,98% Connectivity uptime
97,88% Teacher satisfaction rating