Our CEO shares why our focus on building our organisation’s values and culture creates the right environment for really great Online English Teachers.

James, our CEO, believes that an organisation’s purpose informs its values, which in turn create the right culture.

This in turn impacts on the success of everything else in the organisation, including the teaching centres, the teachers, and –most importantly- the student experience.

He shares some insights about how TRGTC’s values are aligned in order to deliver on this: “At TRGTC, we have identified our purpose and values as a collective. We live these values daily and they drive everything that we do.

Our values include:

Always Better: The ethos of constant improvement is one that we strive to deliver on for every task, action or behaviour on a daily basis. By always being better we will constantly improve as individuals and as a company, which will ensure that we remain competitive and relevant.

 

Ecstatic Customers:Without customers we have no business and no jobs. Our customers are the students that we teach in every class and our client companies that we service. We are not satisfied with them just being happy with our service; rather we strive for them to become ecstatic and raving fans of TRGTC.

 

Audacious Fun:Life is short. We spend the majority of our waking hours at work and it does not make sense to dedicate so much of our lives to something that is not a lot of fun! Having audacious fun also means that we are not satisfied with being boring or having average results, but strive to be unapologetic about wanting to live our best lives and be fearlessly successful and good at what we do!

 

 

Take Care Of Each Other:We recognise that people go through good and bad times over the course of their daily lives. We strive to look out for and help each other whenever we possibly can and recognise that by doing so we can have a great effect on the morale of the individual concerned and the team in general. This also makes us better human beings, which is pretty cool!

 

We Take Accountability For Our Impact:We take pride in the work we do and do not shy away from taking responsibilty for each part of it. We are aware of the enormous impact that individuals can have in the workplace and society at large. We gladly hold ourselves accountable for ensuring that we will deliver our best work to one another and to ourselves.

 

Thanks for sharing, James!

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