Hi Rob, tell us what The Really Great Teacher Company does?
We provide bespoke services to companies in the online English training market. Our clients include online training providers, as well as offline providers (and traditional offline providers with an online capacity).
Our core services include:
- The management and development of online ESL teachers within either TRGTC’s state-of-the-art Teaching Centers or Custom Built Virtual Teaching Centers.
- The provision of Online ESL Teacher Training Courses and Certifications
Our guaranteed promise to our clients is that they will have the World’s Best Teachers delivering exceptional lessons to their students without disruption.
Can you tell us about your experience of working during the SARS epidemic (2003)?
My career in the online teaching industry started when I was teaching English for a private ESL company in Taiwan in the early 2000’s. In 2003, the big SARS flu epidemic struck in East Asia and I was there throughout it.
Due to the SARS outbreak, the students couldn’t come to class so the owner of the ESL company decided to take the classroom to them! We did this by providing online English lessons to these students so that they could join in from home as long as the SARS pandemic lasted.
It was so popular that the owner of the company founded TutorABC, which is now one of the most well known online teaching companies in the world. At TutorABC, I was responsible for all aspects of global operations and the delivery of millions of online lessons from multiple locations across several geographies.
For the business of online teaching, what are the similarities and differences between the SARS pandemic, in 2003, and Covid19, in 2020?
In terms of running an online teaching company, there are more differences between SARS (in 2003) and Covid19 (in 2020) than there are similarities.
One similarity is that there’s a major spike in demand now.
Like in 2003, the demand for education services is undiminished by the pandemic, social distancing and lockdowns (as well as from the additional demand resulting from brick-&-mortar learning establishments closing down for health reasons). Again like in 2003, there’s a massive drive to find alternative ways to deliver lessons while people remain in lockdown and continue social distancing.
Some of the main differences between now and then are: