Rob Schulenburg, COO

Hi Rob, tell us what The Really Great Teacher Company does?  

We provide high quality teacher management services to the global online English-language training market, including our core services of: finding and managing online teachers at our state-of-the-art teaching centers; the management of home-based teachers, within custom built virtual teaching centers; as well as the recruitment of home-based online teachers for clients.

How does TRGTC make a difference to clients? 

For companies in the online English-training market, a big challenge is finding enough teachers of the right quality and then managing those teachers to always deliver their online classes on time and to the required standard.

This can be a BIG challenge for companies when they are scaling up their business, because maintaining service quality and business continuity become critical for them. So by finding and managing great teachers for our clients, we can really help their business in a meaningful way.

Our promise and guarantee to clients is to ensure that they will have the best online teachers 24/7!

What are the top 4 priorities when running a modern online teaching-center?

1st: INFRASTRUCTURE.

When it comes to infrastructure, you need to make sure that you have the best of the best of the best! This is because the technical service quality of online lessons is absolutely everything for the user-experience of the student!

2nd: EMBRACE THE CLIENT’S METHODOLOGY.

The client will have a set of principles and methodologies underpinning their teaching programmes and courses, which we respect by understanding them and then applying them consistently.

3rd: APPLY PROPER PERFORMANCE MANAGEMENT AND PROVIDE CONTINUOUS PROFESSIONAL DEVELOPMENT FOR THE TEACHERS.

This results in higher teacher engagement, which definitely results in better performance from teachers and a better experience for the students.

4th: BE CLEAR WHAT SORT OF TEACHING SOLUTION & SET-UP YOU WANT:

Do you want a teaching-center or home-based teachers (or a combination of both)? Each has its own set of operational requirements and outcomes. Both have their pros and cons, for examples: the home-based teacher model can be more work in teacher management but it can provide more flexibility and scale, while the teacher-center model can guarantee a uniform technical quality for all sessions. A mix of both models is probably the best option for a global online English-language training business. The Really Great Teacher Company can help you with both.

Thanks for sharing, Rob!

To find out how TRGTC can assist your business please send an e-mail to [email protected] and we will get back to you.