The Inspire Academy Terms and Conditions
1. Introduction. These Terms of Service apply to anyone subscribing to courses offered by the Inspire Academy, powered by The Really Great Teacher Company. By subscribing, you accept all the terms stated herein, which constitutes a contract between you, as our student, and the Inspire Academy.
2. Subscription Model and Access. Subscribers gain immediate access to the full course library currently available on the platform. New courses will be added regularly, and subscribers will have full access to them.
3. Course Requirements. To ensure ethical and responsible operation, we have measures in place to determine your eligibility. By subscribing, you acknowledge that:
- Your proficiency in English is at a CEFR level of B2 or better. Courses are presented and support is provided in English.
- You are at least 18 years old at the time of the commencement of the course.
- You have access to a suitable device with a modern browser, an internet connection, speakers, and a microphone.
Within the Introduction Module for our 120-hour TEFL Course you will establish your eligibility. If you do not meet the language proficiency requirement, you will not be able to progress in the course, and will need to resubmit until you meet the requirement. You will still have full access to all other courses through your subscription, which you can cancel at any time.
4. Certification Courses. Currently, the TEFL 120-hour course is the only accredited certification course. Additional certification courses will be added over time and announced to subscribers. These will be listed under the certifications category in the course catalog.
5. Course Announcements. New courses will be announced via email notifications. Subscribers can opt out of these emails through their user profile on the portal.
6. Subscription Management. Subscribers can manage their subscription through their user profile on the portal, including the ability to unsubscribe at any time. Unsubscribing stops future payments immediately but does not refund previous payments. Progress will be retained on the system for future resubscription.
7. Course Details. Purchasing a subscription does not guarantee passing any course. Courses consist of modules and assessments that must be completed to pass. Guidance and feedback will be provided by trainers. Certificates will be awarded upon successful completion of certification courses.
8. Course Duration. Subscribers have access to courses as long as their subscription is active. If a subscriber unsubscribes and later resubscribes, they can continue their progress from where they left off.
9. Course Cancellation and Suspension. Courses may be canceled by The Company due to trainer illness or other unforeseen circumstances. Reasonable alternatives or refunds will be provided. Course progress can be suspended upon request due to unforeseen circumstances, with access and completion time adjusted accordingly.
10. Warranties. By subscribing, you warrant that you are over 18, have read and understood these Terms of Service, and verify that the courses will meet your needs. The Company does not guarantee any specific results from course completion.
11. Liability. The Company accepts no liability for loss, damage, costs, or additional expenses arising from events beyond its control, such as technical issues or force majeure events. The Company ensures timely marking of assignments but accepts no responsibility for delays during busy periods.
12. Intellectual Property. All content and intellectual property rights in the courses belong to The Company. No content may be copied, modified, reproduced, or redistributed without explicit consent.
13. System Maintenance and Upgrades. The Company may upgrade systems and course materials, which may cause temporary interruptions. Extensions will be granted if these interruptions prevent course completion. The Company aims to maintain accurate marketing materials but accepts no responsibility for inaccuracies.
14. Our Commitment. The Company commits itself to providing a quality digital courses. Our qualified trainers will provide guidance, feedback, and results within a reasonable timeframe. The Company will also engage and respond to communications within a reasonable timeframe.
15. Grievances. These Terms of Service shall be governed by and construed in accordance with the substantive law of Hong Kong.
- In the event of a student grievance about an aspect of our courses, the following procedures sets out the process for resolving such a grievance:
- We encourage all students to first seek advice, clarity, or guidance from their trainer and attempt to resolve the grievance with them.
- If the grievance remains unresolved, it can be escalated to our Course moderator via . Please ensure that all the pertinent information related to grievance is included in your email. The grievance will be reviewed by the moderator, and a response issued two five business days.
- If the grievance remains unresolved, your grievance can be escalated to the Director of Training and Development at The Really Great Teacher Company. You will be consulted about your grievance towards a solution within a reasonable timeframe considering the nature of the grievance.
- If the grievance remains unresolved, it will be escalated to our accreditation body (ACTDEC) for arbitration.
- Expenses of the arbitration shall be borne equally by the parties of the arbitration, provided that each party shall pay for and bear the cost of its own experts and evidence.
16. Variation. We retain the right to alter these Terms of Service at any time in order reflect current economic and legal conditions. Similarly, if either party finds a particular part of these Terms of Service to be illegal then such a section will be deemed to be deleted.
We retain the right to change the website, Course content, prices, offers and requirements at any time, but to only do so with necessary cause and appropriate communication. We explicitly exclude liability for any inaccuracies and any incomplete or inappropriate content.
Our courses include links to other websites and resources to enable convenient access to them, and we endeavour to ensure these websites and resources are relevant and reliable; however, we cannot guarantee that they remain accurate, complete, or appropriate. We also do not accept responsibility for any consequences of your engagement with these third-party websites or resources.
17. Entire Agreement. These Terms of Service contains the entire agreement between the parties. No party shall have any claim or right of action arising from any undertaking, representation or warranty not included in these Terms of Service.
18. Data Privacy. We will collect the information you enter as part of signing up, enrolled by someone else, or provided during our Course of engaging with the content and your trainer for the exclusive use of operating and improving the services rendered by our Course.
We will store this information on our servers and the information shall be utilized to contact you, provide you with details of our Course and otherwise as required during the normal provision of services.
To enable us to monitor and improve our Course, we gather certain aggregated information about you, including details of your operating system, browser version, domain name and IP address, the URL you came from and go to and the parts of the Company's website that you visit.
We use information such as your user ID, session identifiers and password to enable us to identify whether you are using our services, assist with the provision of services and to ensure that you have access to our Course. We will only read cookies from your cookie file placed there through your web browser's interaction with the Website.
Our products may link to third party websites, and we are not responsible for their data policies or procedures or their content.
The Company shall take all reasonable steps to protect your information including the use of encryption technology but cannot guarantee the security of any information that you disclose. The Company further guarantees that it shall not pass any information onto anyone outside of the Company, except for any third-party service providers.
By subscribing to our platform, you accept the inherent security implications of being and transacting on-line over the internet and will not hold the Company responsible for any breach of security that may occur.
19. Breach of Terms of Service. In the absence of anything to the contrary contained in any provision herein, if you (the student) breach any provisions of these Terms of Service and remain in breach for 5 (five) business days after written notice has been directed to you requiring you to rectify that breach, the Company shall be entitled (without derogating from any of its other rights or remedies under this Terms of Service or at law), at its option, to cancel our Course and/or to sue for immediate specific performance of any of your obligations under these Terms of Service and/or to claim any damages, including damages on a punitive scale, the Company has suffered or may suffer as consequence of your breach. Further and in addition to the damages claim the Company may have herein, you (the student) shall be liable for all costs incurred on an attorney and own client scale, interest and disbursements, as well as collection commission on the recovery of any monies or assets as contemplated elsewhere in this agreement (including any such cost, interest or collection commission incurred by the Company outside of the jurisdiction with foreign or foreign-based attorneys or legal representatives).
20. Contact Details. If, at any time, you have a complaint, are dissatisfied, or require additional information about this platform or the operations thereof, please contact or sign up on our website and contact one of our trainers. We strive to reply to all such communications as quickly as reasonably possible, which is usually two business days.